Last updated: 2024
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services, including our digital products. By using our site and services, you agree to the terms of this Privacy Policy.
1. Compliance with the Privacy Act 1988
Our business is committed to complying with the Privacy Act 1988 (Cth) including the 13 Australian Privacy Principles (APPs). This policy outlines how we manage your personal information under these principles.
2. Types of Information We Collect
We may collect the following types of information to provide and improve our digital products and services:
a. Personal Information: Information that identifies you, such as your name, email address, and payment details. This information is collected when you purchase a product, sign up for an account, or contact us.
b. Non-Personal Information: Data about your interactions with our website, such as your IP address, device information, browser type, and browsing behavior. This data helps us optimize your experience and improve our offerings.
c. Sensitive Information: We do not typically collect sensitive information (such as health data or information about your beliefs), but if we do, we’ll ask for your explicit consent.
3. How We Collect Information
We collect information in several ways:
a. Direct Collection: When you provide information by signing up, making a purchase, or contacting us.
b. Automatic Collection: We use cookies, web beacons, and similar tracking technologies to collect information automatically when you use our site or digital products.
4. Purpose of Collection
We collect and use your information for the following purposes:
a. Provision of Services: To provide, deliver, and manage your access to our digital products and customer support.
b. Improving User Experience: To analyze usage patterns, optimize product features, and improve our website and digital offerings.
c. Marketing: To inform you of updates, special offers, and other information related to our products and services. You can opt-out of marketing communications at any time.
5. Disclosure of Information to Third Parties
We may share your information with trusted third parties to help us operate our business, including:
a. Service Providers: We may engage third-party providers for hosting, payment processing, and analytics. We ensure these providers comply with privacy standards similar to ours.
b. Overseas Recipients: In some cases, your information may be disclosed to parties outside Australia. We only do so in compliance with APP 8 and take steps to ensure that recipients handle your information in accordance with the Privacy Act.
6. Your Rights and Choices
You have the right to:
a. Access and Correct Information: You may request access to your personal information or corrections to inaccurate information by contacting us.
b. Withdraw Consent: If we rely on consent to process your personal information, you may withdraw that consent at any time.
c. Opt-Out of Marketing: You can unsubscribe from marketing emails through the link provided in the emails or by contacting us directly.
7. Security and Data Storage
We take reasonable steps to protect your information from unauthorized access, alteration, or destruction. This includes using secure servers and encryption for sensitive data. We retain personal information only as long as necessary for the purposes outlined in this policy.
8. Cookies and Digital Tracking
We use cookies and similar technologies to enhance your experience, analyze traffic, and serve relevant ads. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to make a complaint about a breach of your privacy, please contact us:
Email: [email protected]
Mailing Address: 809/11 Washington Avenue, Riverwood NSW 2210
Phone: 0416 826 198
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.